Privacy / Legal

/Privacy / Legal
Privacy / Legal 2018-03-29T12:27:49+00:00

Mertex UK Limited is committed to the protection of your personal information. Policies and procedures have been designed to ensure protection. We recognise the concern our customers have about what information is collected from them and what we do with that information.

This statement is to provide you with reassurance and information about our use of your information.

What Information do we Collect? How do we use it?

When you register with us you will be asked to provide information concerning your business, such as your name, address, e-mail details and the like. We also ask for more general information about the business and your knowledge of us. We also ask for financial information for the purposes of setting up the necessary credit facilities. We request this information to deliver to you the best service we can. In addition, we use the information collected from you to help maintain accurate accounts, provide and change services and billing, answer your enquiries, market services and products, and generally to help make our services useful to you.

Disclosure of Your Information

We undertake not to share with or disclose or sell any personally identifiable information collected at our site with third parties, unless we have your consent to do so. The only time we would disclose information is where:

we are required by law
we believe it is necessary to protect the rights or property of Mertex UK Limited, a customer or a member of the public;
or we feel it is necessary under our Conditions of Sale
Accessing or Updating Your Personal Information

Only authorised personnel of Mertex UK Limited have access to your information, which is kept in a secure environment. If you need to access your personal information or change this information, contact us by email at


The use of cookies is an industry standard and most major web sites use them. We also use cookies. A Cookie is a message given to a Web browser by a Web server, which it stores for later use. We use the information gathered from cookies to improve our products and services. Cookies can make using our web site easier by storing information about your preferences on a particular web site. If you would rather not receive cookies you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Most Internet browsers are pre-set to accept cookies.

Your Responsibilities

Please keep in mind that no information transmitted over the Internet can be guaranteed to be completely secure. Whilst we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.

Also please remember that you are responsible for maintaining the secrecy of your username, PINs and passwords.


This web site can contain notes concerning other property rights and information relating to copyright, which must be noted and observed. In particular, this is applied to logos, pictures and files. The downloading, printing and storage of files from this web site is permitted for exclusively private purposes. Any other use requires the explicit approval of Mertex UK Limited.

Although the contents of downloadable files are believed to be free of any virus, or any other defect which might affect any computer or IT system into which they are received and opened, it is the responsibility of the recipient to ensure that they are virus free and no responsibility is accepted by Mertex UK Limited for any loss or damage arising in any way from receipt or use thereof.

Mertex UK Limited accepts no responsibility for data losses or other technical damage, which may result from the examination or downloading of data from this web site. Mertex UK Limited accepts no responsibility for the content of other web sites for which links exist.